Manufacturer Certified Servicing

This tool is one of the most vital in the servicing process. It allows our watchmakers to determine the amplitude and the beat rate of a watch—that is, whether it is keeping good time. The watch can then be regulated within the manufacturer tolerance.

Our watchmakers use three different machines for the cleaning of stripped down watches—two by Elma and one by Greiner. They offer three different cleaning cycles, lasting a total of 15 minutes, 35 minutes and 42 minutes, respectively.

Our service centre is equipped with five Elma ultrasonic cleaners to cleanse watches after polishing. The watch is separated out into its component parts for cleaning, before it is then returned to be assembled according to brand techniques.

Through the ordinary wear of daily use, a watch can become magnetised, and this can cause serious problems with the timekeeping of the piece. The Witschi demagnetiser enables our watchmakers to return a watch to its proper rate.

This piece of machinery is used for quartz watches only. It is able to measure the rate and consumption of a watch, telling our watchmakers whether the timepiece needs a new movement, needs to be serviced, or simply a new battery.

Most mechanical watches are resistant to a certain amount of pressure—and this machine is used to identify if the watch is performing as it should within brand standards. It can measure from one up to ten bars of pressure.

Similar to the Greiner Vibrograf, this piece of machinery is used to test the pressure that a watch is capable of withstanding. It makes use of water and a compressor pump, allowing watchmakers to identify where leaks are in the case.

Movement oil is crucial to keeping a mechanical watch functioning—it ensures the components are lubricated. In order to oil the intricate parts of a movement, our watchmakers must do so under the highly magnified view of a microscope.

Each watch has its own distinctive shape and size—so in order to open a watch caseback with maximum care, our watchmakers must use a caseback opening tool. It provides circular dies for a wide range of watch brands and models.

During the polishing process, a lapping machine is used to remove any marks on the exterior of a watch. The polishing wheels—each one allocated to a specific technician—are used to apply a variety of different finishes to the watch cases.

This piece of equipment makes use of two different kinds of sand, which in turn create two different kinds of sandblasted finish. This tool is used in the polishing process to create the specific sandblasted effects required by some watch models.

This machine simulates the movement of a watch on a wrist, rotating it continuously for a set amount of time. Used by our watchmakers to identify problems with automatic movements, it can also be used to wind automatic watches.

Used in the testing and quality control part of a watch’s service, this pressure test allows our experts to determine the water resistance of a timepiece. It has two programmable test cycles, which apply gentle amounts of pressure to a watch.

Another piece of equipment used during quality control, the Micromat C is a tool for ensuring that a serviced watch is keeping good time. Linked to the computers used by our technicians, it provides four different measurement methods.