Decades of experience, a manufacturer-certified service centre and choice in the thousands come together to help you find your next watch.
Manufacturers we are certified to service include
Welcome to watchfinder
Since Watchfinder & Co. was first founded in 2002, it has been established as the premier resource from which to buy and sell premium pre-owned watches. With thousands of watches available from more than 50 brands, including Rolex, Omega, Cartier and more, plus international locations and a manufacturer certified service centre, there’s no better place to find a luxury timepiece.
Decades of Experience
With the knowledge gained from decades of experience with pre-owned watches, there’s nowhere else as well qualified as Watchfinder to purchase your next premium pre-owned timepiece from. Let us help you find the watch that’s just right for you.
Spend Less
With Watchfinder’s pre-owned collection, not only can you spend less, you can reap from your investments, too. A pre-owned watch doesn’t have the sting of showroom depreciation, and can even increase in value over the years.
Service Centre
No other pre-owned watch retailer can boast its own fully-fledged service centre, accredited by many of the world’s best watch manufacturers. Before being sold, every Watchfinder watch receives a rigorous inspection at this facility.
14-Day Returns
Buying a pre-owned watch online couldn’t be any easier than this. With 14 days to change your mind, you can be sure you’ll love your next watch — but if you don’t, you can send it straight back for a full refund.
Our History
Press play to follow our journey
Introduction
Starting an internet-based company just after the dotcom crash may seem a ludicrous idea to some, but that is exactly where the origins of Watchfinder can be found. Discover how a simple idea and a passion for doing things the right way resulted in the growth of a small online business into the class-leading pre-owned watch specialist Watchfinder is today. It’s a journey that has positively changed the face of the watch industry forever.
2017
The efforts of the Watchfinder business development were repaid in 2017 with a placement in the 2017 Sunday Times Profit Track 100 listing, ranking 48th amongst a showcase of companies that demonstrated the fastest growing profits over a period of three years. This highly prestigious achievement demonstrated the promise of the Watchfinder model, charting previous winners such as Carphone Warehouse and Dyson in its years of operation.
2018
Watchfinder’s dominance in the pre-owned market was recognised in 2018 through the purchase by international group Richemont. Owners of other such watchmaking and jewellery masters as Cartier, Jaeger-LeCoultre and IWC, Richemont’s purchase of Watchfinder is indicative of the importance of the pre-owned market in the cycle of luxury purchasing. The international expansion of the Watchfinder brand also begins.
2019
Growing at a rate of 500 subscribers per day, Watchfinder’s YouTube channel becomes one of the largest and most influential in the world, attracting over 2.5 million views a month to see exquisite footage of luxury watches and hear the stories behind them. The channel is a global sensation, attracting viewers from all around the world, and serves not only to promote the Watchfinder brand, but also the passion and knowledge it is built on.
Service
Outstanding customer service is a mainstay of the Watchfinder ethos. Watch collectors are discerning shoppers, and will accept nothing but the best, which is why customer service has and always will be such an important part of the business. This includes everything from interaction with individuals to the operation of a manufacturer certified service centre, all so the customer experience is unparalleled.
Choice
As well as stocking both the modern and the vintage from over 50 varied brands, Watchfinder also offers the luxury of choice through purchasing options and additional services. From part exchange, online shopping to international boutique locations, buy back guarantee to global watch sourcing, there are countless ways to make your purchase the perfect fit for your watch-buying needs.
Knowledge
With thousands of watches from over 50 brands available online and in-store, employee knowledge is key to giving customers the information they need to make an informed purchasing decision. With such a rich heritage for each and every brand, purchasing a luxury watch is more than simply buying an item of jewellery; it is investing in a legacy, and Watchfinder staff are required to be well-versed in every aspect.
Independence
A comprehensive selection of watches from over 50 premium brands gives us the unrivalled opportunity to offer completely independent advice, helping you find the right watch for you. Compare brands that won’t be found together anywhere else at your own leisure, with impartial guidance on hand both online and instore. From big brands to boutique rarities, the extensive selection available at Watchfinder gives you complete purchasing freedom.
Press
Awards
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Industry Leading Customer Service
Your aftersales experience is important to us, which is why every watch comes with a 24-month comprehensive warranty. Our customer service team is on hand to help you with any queries you might have—just get in touch via the details below. With a 5 star rating on TrustPilot, you can rest assured that we’re dedicated to providing the best customer experience.
Contact Aftersales
Get in touch with Aftersales by clicking here.